Newsletter services

Communicating

WITH YOUR CUSTOMERS

Communicating with your customers is an essential part of running your business. It’s how you build relationships, stay connected, and drive repeat business.

We can help with the technology and management behind your newsletters and customer communications—from formatting and managing your email service to monitoring engagement and troubleshooting issues.

Let us handle the technical details so you can focus on communicating with your customers.

SETUP, FLOWs, DESIGN, & MAINTENANCE

Please note: Service fees do not include subscription costs for email marketing platforms, applications, or third-party services.

BASIC SETUP & CONFIGURATION

Contact us

Includes all of the following:

Setup and configuration of newsletter subscription and account in the service of your choice

We work with: Klaviyo, FloDesk, MailerLite, MailChimp and others.

Setup and configuration of email services

Integration with your existing Shopify store.(if offered by selected platform)

Import of existing store customers into newsletter system (if allowed by platform)

Setup of custom branded sending domain (for Google and Yahoo sending requirements)

Setup of “cleaning” segment (for list cleaning and grooming)

Setup of 2 additional custom segments of your choice

Set up of new customer flow/automation
(if offered by selected platform)

Creation of one sign-up form (store popup or static page)

Creation of a single, basic email template to match your brand

Set up of abandoned cart flow/automation
(if offerd by selected platform)

NEWSLETTER MANAGEMNT

$50/newsletter *

Want to send newsletters, but hate all the formatting & technical work?
Let us hand it for you. 😊

Things we'll do for you:

Format your newsletter content

Optimize and size your images and graphics for optimal delivery

Send proofs for you to review as necessary

Make tweaks/changes/updates

Schedule/send the newsletter

Monitor delivery and open rates

Service billed once a moth in advance for simplicity. Bill is based on expected number of emails for the coming month.
(cancel at any time)

* Rates based on quantity of newsletter
sent per month month.

1-4 newsletters/month ($50/newsletter)

5-8 newsletters/month ($45/newsletter)

9-12 newsletters/month ($40/newsletter)

13+ newsletters/month ($40/newsletter)

MAINTENANCE & FLOW DESIGN

$60/hour

Billed at our standard hourly rate.

Maintenance is billed in 15-minute increments and is generally preformed on Fridays.

Quarterly profile cleaning – keeps your list clean and subscription costs down

Additional segments – target your audience in more specific and more effective ways

Additional flows – automate actions, welcome sequences and series progressions to drive repeat sales

Troubleshooting – fix what’s broken, or help walk you through something

Deep-dive analysis of performance data for your flows and campaigns

Just about anything else newsletter-related

Emergency/Priority Maintenance

Priority (emergency) maintenance is billed at $80/hour with a $40 minimum charge.

Generally we can perform urgent maintenance requests the same day providing we receive the request between 7am and 9pm CST, Monday-Saturday.

Ready

TO GET STARTED?

If you’re ready to get started or want to learn more, click the contact us button. We’ll ask you to fill out a short form to tell us a bit about your business and you are looking for in terms of maintenance or support.

Once we receive the form, we’ll reach out to you.