Let us help with
Technology For Your Business & Direct Sales
We get it. Running your business is hard.
There’s a lot to do and keep track of. Marketing, social media, promotions, sales, websites, technology—and oh yeah, you still have to do the thing your business is actually built around.
Technology is supposed to make running your business easier. But when your website, online store, email, integrations, and other systems all need attention, it can quickly become one more thing on your to-do list.
We can help.
From building and maintaining websites and online stores to managing WordPress sites, supporting Shopify and other e-commerce platforms, and tackling more specialized technology projects, we take the technical work off your plate and make it simple and hassle-free.
We know small businesses, and we know you need to maximize every dollar you spend. We also understand that your business may not fit a traditional model—and your technology shouldn’t force you into one. Whether you’re selling directly to customers, building an online presence, or simply trying to make all the pieces work together, we’ll help you find the right solution for your business.
With more than 30 years of technology experience, we get the tech so you can concentrate on everything else.
Services we provide
Shopify Setup & Support
Complete setup, customization and launch of your store. We’ll take care of all the technical aspects of creating, configuring and setting up your store.
Newsletter Services
We offer a wide ranges of email newsletter services. From account setup and management to flow and segment creation to sending and tracking of email campaigns.
Online Classes & Training
Online courses designed to help you get the most out of your technology investments. Available separately from training included with all major projects.
Security & Fraud Prevention
Comprehensive services to secure your Shopify store and to prevent fraud. We offer a three-tier approach of settings, apps and custom Shopify flows to keep your store safe.
General Maintenance Services
Maintenance services for your Shopify store, business website, email list and other tools. Monthly/recurring subscriptions available or hourly based on time and materials.
Upsell Consulting
Your store is open, you're running ads and making sales. What's next? We can help you utilize Upsells to increase your Average Order value and maximize revenue
Merchandise design packages
Setup and maintenance of traditional, websites sites. We offer site construction, maintenance and general support for WordPress-base sites.
General Consulting
From store/site audits to ensure your store is running smoothly, to image optimization. We offer a wide range of consulting services to help with technology needs.
Service Management
Looking for help managing third-party services (BookFunnel, BookVault, Ingram, etc)? We provide management help for a wide range of apps and services.
Our process and
how we work with you
Every Business Is Unique
Just like the authors, business owners, and entrepreneurs behind them, every website, store, and technology project has its own unique needs. There’s no one-size-fits-all solution—and we don’t believe there should be.
We’ll start with a conversation to understand what you’re trying to accomplish, what you already have in place, and where you need help. Whether you’re building a new website, launching a direct sales store, managing a WordPress site, improving an existing store, or tackling a technology project that doesn’t quite fit into a category, we’ll take the time to understand the big picture.
We’ll talk about your goals, your customers, your current technology, and what’s working—or not working—for you. Maybe you’re looking to increase online sales. Maybe you want to make your website easier to manage. Maybe you need help connecting the different pieces of your business, organizing your technology, or simply getting something off your plate. And if you’re an author or small business, we understand that your business may not follow a traditional model.
The goal isn’t to sell you more technology. It’s to find the right technology and the right level of support to help your business work better.
Once we’ve talked through your needs, we’ll explain how we can help, what the project or ongoing support would look like, and what it will take to get there. If we both feel we’re a good fit, we’ll move forward from there.
Security and Trust
ARE PRIORITIES FOR US
We’ve worked in the Information Technology industry for nearly 30 years, so security is of the utmost importance to us.
As such Iconic Elements is part of the Shopify Partner Program.
The Shopify Partner program is a Shopify-created program that allows partners secure access to customers’ stores without the need to share usernames and passwords. Owners control what access partners receive in the store. Most importantly, access can be revoked at any time.
Normally, we’ll never need your Shopify username and password. This protects all your sensitive data and banking information.
Unfortunately, not all companies have something like Shopify’s Partner Program. As such, we may occasionally need access to usernames and passwords for sites like BookVault, Print On Demand (POD) vendors or other services. Some allow for team access, and whenever possible, we leverage those tools. In the cases where we do need access to account info, we store the data in a system that uses best-in-class, 256-bit AES encryption. We never share your information and it is immediately deleted if we ever part ways.
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newsletter
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Ready
TO GET STARTED?
If you’re ready to get started or want to learn more, click the contact us button. We’ll ask you to fill out a short form to tell us a bit about your business and you are looking for in terms of maintenance or support.
Once we receive the form, we’ll reach out to you.
